Can clients reply by email?

Email notifications include a link back into the portal where they can reply.

Can I see read receipts?

Message activity is recorded in the audit log.

Feature · Secure Messaging

Replace scattered email threads with secure, searchable messages tied to a client and a job — with file attachments and notifications.

Messages stay with the client and job they belong to.

Find any past message or attachment in seconds.

Attach documents directly to a thread.

Clients and staff get email when a message arrives, with a link back into the portal.

Get a one-off question answered without starting an email thread.

Update the client on a job without losing the history.

Private staff-only threads attached to a client.

FAQ

Messages are stored encrypted at rest and only visible to participants.

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